Terms and Conditions of Sale
We service the Contiguous United States of America. For all other areas, we have the right to evaluate case to case.
To set up an account, a Customer Application, Credit Application, and a copy of the State Resale Certificate should be sent or faxed to Print-Rite N.A., Inc. for review and approval. Credit card, money order or C.O.D. payments are acceptable until credit terms are approved.
Credit card (we accept Visa, MasterCard and American Express).
Cashier's check or company check (with approval amount) on C.O.D. basis. A $7.50 (by UPS) surcharge will be added to your invoice.
Net 30 days with approved credit.
Print-Rite N.A., Inc. reserves the right to refuse, limit, or suspend credit at all times in its sole discretion.
Accounts that are past due are subject to a 5% late charge. Payment in advance will be required until the matter is resolved. Additionally, balances that are past due shall bear interest at the rate of ten percent (10%) per annum, computed from the original due date through the date of payment.
A $25.00 fee will be charged for a check that is dishonored by the bank for any reason. In such event, immediate payment needs to be made by cashier's check or credit card.
Minimum Order Size and Freight
Minimum order size is $25. Free Freight for a $250 order shipped to one location.
All prices are on an “FOB Distribution Center” basis and are subject to change without prior notice. Quotations are valid for 30 days from the quotation date unless otherwise specified. Prices do not include shipping, special packaging, insurance, or sales, use or excise taxes, all of which shall be added to the price where applicable.
Order Processing & Shipping
Tennessee Distribution Center
Orders received by 3:30 pm Central Time will be shipped the same day. Orders received after 3:30 pm will ship the next business day. California Distribution Center
Orders received by 3:30 pm Pacific Time will be shipped the same day. Orders received after 3:30 pm will ship the next business day.
The risk of loss for a product passes from Print-Rite N.A., Inc. to the customer upon shipment from a Print-Rite N.A., Inc. facility, but title to all products is reserved by Print-Rite N.A., Inc. until payment has been received. Claims for damaged products should be directed to the carrier.
Special orders cannot be cancelled or returned, except in case of product defects. All qualified and approved non-defective product returns are subject to a 20% restocking charge.
All our products are guaranteed to be free of defects in materials and workmanship until its ink is exhausted or until the product's expiration date, whichever is earlier. The warranty's details and limitations are set forth in the Print-Rite N.A., Inc. Limited Warranty, which is the sole and exclusive warranty for Print-Rite N.A., Inc. products. Customers are advised, and presumed, to have reviewed the Print-Rite N.A., Inc. Limited Warranty prior to purchase of our products.
The customer must obtain an RMA (Return Materials Authorization) number from Print-Rite N.A., Inc. before returning any products.
Defective returns must be accompanied by a completed claim form explaining the defect and the completed RMA form.
Products returned without an RMA will not be accepted and will be returned at customer’s expense.
Issuance by Print-Rite N.A., Inc. of an RMA does not imply automatic credit. A credit or replacement will be issued upon inspection & testing by our Engineering Department that confirms the defect.
Please note special orders will not be accepted for returns other than defective products.
There will be a restocking fee of 20% for all items returned that are not defective.
No credit will be issued on any products returned more than one year after shipment by Print-Rite N.A., Inc., or after the product's expiration date.
All sales are governed strictly by these Terms and Conditions, as may be amended from time to time by Print-Rite N.A., Inc. Contents of any purchase order or other document or communication, written or oral, that add to, vary, or conflict with these Terms and Conditions shall be of no force or effect unless expressly agreed to in writing by an authorized representative of Print-Rite N.A., Inc.
Please contact your sales representative or call our Distribution Center for any special requirements.
NOTE: Due to changing market situation, our terms and conditions are subject to change without prior notice. Print-Rite N.A., Inc. may cancel or limit an order any time after it has been placed at its sole discretion.